Last updated: January 28, 2025
Please read this End-User License Agreement (“Agreement”) carefully before downloading, installing, or using a product from accelshield Software Innovations (“accelshield”, a Irissimo Limited DBA) (“Application”, “Product”, “Service”).
By downloading, installing, or using a accelshield product, you agree to be bound by the terms and conditions of this Agreement and confirm that you are authorized to enter into this agreement on behalf of yourself and/or your corporate entity (if applicable).
This Agreement constitutes a legal agreement between you (either as an individual or an entity) and accelshield Software Innovations, governing your use of the application made available by accelshield Software Innovations. If you do not agree to the terms of this Agreement, do not download, install, or use the application.
If you do not agree to the terms of this Agreement, do not download, install, or use the application.
The application is licensed, not sold, to you by accelshield Software Innovations for use strictly in accordance with the terms of this Agreement.
Upon payment of the applicable fees and acceptance of this agreement, accelshield Software Innovations grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Application strictly for personal, non-commercial purposes.
A ShieldApps lifetime license provides full service, upgrades, and updates for as long as you own the original computer on which the agent or client software was initially installed, provided the same operating system remains fully operational on that device.
The validity period for a accelshield multiple-device license is calculated from the activation date of the first device and remains active until the license term expires.
Except for trial licenses/subscriptions, your subscription may automatically renew for the same term as your initial subscription ("Initial Term").
accelshield may send you emails, desktop alerts, or other notifications, including alerts regarding detected issues with your Product(s) or License usage.
You acknowledge and agree that certain accelshield services rely on information and services obtained from third parties ("Third-Party Information").
VPN service coverage, speed, server locations, and quality may vary due to factors beyond accelshield’ control, including emergencies, third-party service failures, or network issues. Service may be interrupted, refused, limited, or suspended at accelshield’ or a third-party vendor’s discretion. accelshield is not responsible for lost, delayed, or misdirected data due to service interruptions. To protect users and maintain service integrity, accelshield may impose usage limits, suspend accounts, or restrict certain types of activities at its sole discretion.
accelshield maintains a strict no-logs policy for its VPN service. This means that user activities are not monitored, recorded, logged, stored, or shared with any third party. No connection timestamps, session details, bandwidth usage, traffic logs, or IP addresses are stored. However, for the purpose of preventing abuse and ensuring proper license usage, an automated system records the username and last session timestamp only while the session is active. This data is deleted immediately after the session ends.
accelshield’ VPN feature is based on technology provided by Private Communications Corporation, which utilizes OpenVPN, an open-source protocol designed for secure network connections. OpenVPN is licensed under both the OpenVPN License and GPLv2.
Some antivirus features in accelshield products are based on open-source technology:
accelshield software may contain proprietary and third-party open-source components, including:
Open-source software included in ShieldApps Products is provided "as is" without warranties. Title and ownership remain with the original licensors.
To avoid any doubt: accelshield software is provided "as is," without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. accelshield shall not be liable for any claims, damages, or liabilities arising from its use.
Your use of accelshield Services is subject to these Terms and all applicable laws. accelshield reserves the right to suspend or terminate accounts at its sole discretion, without notice, for violations of applicable laws, these Terms, or any activity deemed unlawful, fraudulent, or illegitimate.
You agree that you will not, and will not permit others to:
The Application, along with all associated copyrights, patents, trademarks, trade secrets, and other intellectual property rights, is and shall remain the sole and exclusive property of accelshield Software Innovations.
accelshield Software Innovations operates under multiple brand names and subsidiaries, including but not limited to:
accelshield Software Innovations reserves the right to modify, suspend, or discontinue the Application or any associated services, either temporarily or permanently, with or without prior notice. accelshield shall not be held liable to you or any third party for any such modifications, suspensions, or discontinuations.
accelshield may release updates, patches, or new versions of the Application from time to time. These updates may include enhancements, bug fixes, or new features. You agree to install such updates promptly to maintain the proper functioning and security of the Application.
By installing any desktop or mobile software from accelshield, you acknowledge that the software may create and run scheduled tasks on your device. These tasks are enabled by default and are essential for:
Some scheduled tasks can be disabled through the product settings. However, if you wish to disable all scheduled tasks, you must uninstall the software. No additional payment is required to enable, disable, or modify these tasks.
Upon installation, accelshield’ products may establish background processes that automatically start when your device reboots. These processes are necessary for:
If you prefer not to allow these background processes, you can either disable the "Launch at System Startup" option within the product settings (where applicable) or uninstall the software at your convenience.
To enhance your browsing experience, some accelshield products include an ad-blocking feature. However, this feature does not block non-intrusive ads, meaning that not all advertisements will be filtered out. Blocking certain ads may affect website functionality or your browsing experience. If you find that your browsing experience is negatively impacted, you can disable the ad-blocking feature or remove the product extension at any time.
accelshield products may identify certain websites or software communications as malicious and block both incoming and outgoing connections to these sources. This measure is taken to protect your device and personal data.
If you prefer not to allow accelshield products to block such communications, you can disable the "Safe Browsing" feature in the product settings or uninstall the software at your convenience.
Websites identified as threats—such as those attempting to install malware, redirect users to unverified pages, or serve harmful advertisements—are automatically blocked as part of our enhanced security protocol.
If you wish to access a blocked website, you can add its URL to your security software's exclusion list to prevent future blocking.
User Account Control (UAC) is a Windows security feature designed to prevent unauthorized system changes by requiring manual user approval. accelshield products may disable UAC prompts that specifically relate to accelshield software to enhance user convenience and ease of use.
If you prefer to keep these prompts active, you can uninstall the product at any time.
Installing multiple security programs with overlapping functionalities on devices that are not optimized for high performance is not recommended, as it may lead to conflicts, performance issues, or unnecessary redundancy.
accelshield provides technology solutions for multiple rebranded products available online. If you have installed multiple security programs, be aware that they may offer duplicate or conflicting coverage.
accelshield actively updates and maintains its software to ensure compatibility with new versions of operating systems, browsers, and third-party applications. However, in some cases, updates or patches released by third-party vendors may cause temporary incompatibilities with our products.
accelshield products may display, integrate, or provide access to third-party content and services, including external data, applications, and website links (“Third-Party Services”).
You acknowledge and agree that accelshield Software Innovations:
accelshield Software Innovations collects, stores, maintains, and shares your information in accordance with its Privacy Policy, which can be accessed here. By accepting this Agreement, you acknowledge and consent to the terms outlined in the Privacy Policy.
This Agreement remains in effect until terminated by either you or accelshield Software Innovations.
accelshield Software Innovations reserves the right to suspend or terminate this Agreement at any time, with or without notice, for any reason or no reason.
This Agreement will be terminated immediately and without prior notice if you fail to comply with any of its provisions. You may also terminate the Agreement by deleting the Application and all related copies from your device.
Upon termination, you must cease all use of the Application and delete all copies from your devices. Termination does not limit accelshield Software Innovations’ rights to pursue legal remedies if you have violated the terms of this Agreement.
You agree to indemnify and hold accelshield Software Innovations, along with its owners, subsidiaries, affiliates, officers, employees, agents, partners, and licensors, harmless from any claims, liabilities, or expenses (including reasonable attorney fees) that arise from:
The Application is provided “AS IS” and “AS AVAILABLE”, with all faults and defects, and without any warranties. To the fullest extent permitted by law, accelshield Software Innovations and its affiliates, licensors, and service providers disclaim all warranties, whether express, implied, statutory, or otherwise.
This includes, but is not limited to, warranties of:
accelshield Software Innovations makes no guarantees that the Application will:
Furthermore, accelshield Software Innovations does not guarantee the accuracy, reliability, or availability of any information provided through the Application.
High-Risk Use Disclaimer:
The Application is not designed for high-risk activities where failure could result in severe consequences, including but not limited to:
accelshield Software Innovations expressly disclaims any warranties related to the suitability of the Application for such high-risk activities.
Jurisdictional Exceptions:
Some jurisdictions may not allow the exclusion or limitation of certain warranties. In such cases, the above disclaimers may not apply to you.
By using the software, you acknowledge and accept that it may make changes to your computer or mobile device, including modifying or deleting system or application files that the software identifies—whether correctly or incorrectly—as infected or potentially harmful. accelshield Software Innovations shall not be held responsible for any resulting effects on your device’s functionality.
Regardless of any damages you may incur, the total liability of accelshield Software Innovations and its suppliers under this Agreement is limited to the amount you actually paid for the Application.
To the fullest extent permitted by law, accelshield Software Innovations and its suppliers shall not be liable for any special, incidental, indirect, or consequential damages, including but not limited to:
This limitation applies even if accelshield Software Innovations or its suppliers have been advised of the possibility of such damages and even if the intended remedy fails to achieve its essential purpose.
Warranty Period Remedies:
If a breach of warranty occurs during the warranty period, accelshield Software Innovations (or its resellers) may, at its discretion, either repair or replace the defective software as the sole and exclusive remedy. Under no circumstances shall accelshield or its resellers be held liable for:
Maximum Liability Cap:
accelshield Software Innovations’ total liability for damages shall not exceed the license fees you have paid for the software.
Jurisdictional Exceptions:
Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so certain provisions of this limitation may not apply to you.
By accepting this Agreement, you confirm that you have read, understood, and agreed to the accelshield Refund Policy, which is available at the provided link.
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be modified or interpreted to fulfill its intended purpose to the greatest extent permitted by law. The remaining provisions shall remain fully valid and enforceable.
Unless explicitly stated otherwise in this Agreement, the failure to exercise any right or enforce any obligation shall not be considered a waiver of that right or obligation. Additionally, waiving one breach does not constitute a waiver of any subsequent breach.
The Application and its related documentation are classified as “Commercial Items” under 48 C.F.R. §2.101, including “Commercial Computer Software” and “Commercial Computer Software Documentation” as defined in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202. As per applicable regulations (48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4), the software and its documentation are licensed to U.S. Government end users:
You agree not to export or re-export the Application except in full compliance with United States export laws and the laws of the jurisdiction in which you obtained the software. In particular, you may not export or re-export the Application:
By installing or using the Application, you represent and warrant that you are not located in, under the control of, or a national/resident of any restricted country or listed entity.
accelshield Software Innovations reserves the right to modify or replace this Agreement at any time at its sole discretion. If a material change is made, we will provide at least 30 days’ notice before the new terms take effect. The determination of what constitutes a material change will be made solely by accelshield Software Innovations.
By continuing to access or use the Application after the revised terms take effect, you agree to be bound by the updated Agreement. If you do not agree to the new terms, you must discontinue use of the Application immediately.
This Agreement and your use of the Application shall be governed by and construed in accordance with the laws of the Hong Kong, excluding any conflict of law principles that would require the application of another jurisdiction’s laws. Additionally, your use of the Application may be subject to other local, state, national, or international laws applicable to your specific location. This Agreement is not governed by the United Nations Convention on Contracts for the International Sale of Goods.
If you have any questions about this Agreement, you can reach us through the following:
Email: [email protected]
Search through the page and update the following.
Support Page: https://accelshield.com/supportmain/
This Agreement constitutes the entire agreement between you and accelshield Software Innovations regarding your use of the Application, replacing any prior or contemporaneous written or oral agreements between you and accelshield Software Innovations. You may also be subject to additional terms and conditions when using or purchasing other accelshield Software Innovations services. These terms will be provided to you at the time of use or purchase.