Accelshield Software Innovations Privacy Policy

Effective Date: 29 January , 2025

Accelshield Privacy Policy

Accelshield Software Innovations ("Accelshield," "we," "us," or "our") operates the Accelshield website and the Accelshield Family of Products (collectively referred to as the "Service" or "Product/s").

This Privacy Policy explains how we collect, use, and disclose your personal data when you use our Services or Products, as well as the choices available to you regarding your data. By using our Products, you agree to the collection and use of information as outlined in this policy. Unless otherwise defined here, terms used in this Privacy Policy have the same meanings as those in our Terms and Conditions.

Definitions

  • Personal Data – Any data related to an individual, personal computer, or mobile device that can be used to identify them, either directly or when combined with other information in our possession or likely to come into our possession.
  • Usage Data – Information collected automatically when using our Products, including data generated by the Service or Product infrastructure (e.g., duration of a page visit).
  • Cookies – Small files stored on a user's device that help improve user experience and enable certain functionalities.
  • Data Controller – The entity responsible for determining the purposes and means of processing personal data. For this Privacy Policy, we act as the Data Controller of your information.
  • Data Processor (or Service Provider) – A third party that processes personal data on behalf of the Data Controller. We may use Service Providers to handle data processing tasks more efficiently.
  • Data Subject – Any living individual whose personal data is collected and processed.
  • User – The individual using our Services or Products, who is also the Data Subject of the collected personal data.

Accelshield Family of Products

The Accelshield family of products includes, but is not limited to:

Personal Computer Products

  • AccelShield Antivirus
  • Anti Malware

Business Endpoint Products

  • Shield Antivirus Business Edition
  • Ransomware Defender Business Edition
  • PC Privacy Shield Business Edition

Mobile Device Products

  • AccelShield Antivirus
  • AccelShield VPN

For further details on how we collect, store, and process your data, please refer to the full Privacy Policy available on our website.

Information Collection and Use

General

When you install, purchase, download a trial or evaluation version, register a Accelshield software product, or contact us via our website or email, we may collect certain personal information. This may include your name, address, email address, MAC address, IP address, and technical product attributes. The purpose of this data collection is to record transactions and facilitate your interactions with our website and software.

For payment processing, we work with third-party merchants that adhere to strict privacy standards. We do not knowingly collect personal information from individuals under the age of 18.

We also offer users the option to receive relevant product updates, alerts, and associated offers through a permission-based email platform. Your privacy is our priority—we will never sell, rent, lease, or trade your personal information with any third party. Your data will not be shared in any way unless required by law.

In some cases, Accelshield may engage third-party service providers who require certain personal information to perform their services. These providers are contractually obligated not to disclose or misuse your data and must implement privacy standards at least as stringent as those outlined in Accelshield' Privacy Policy.

You can opt out of receiving emails from us at any time by clicking the unsubscribe link in our emails.

Privacy and Security of Your Data

Accelshield' security and privacy enhancement products are designed to identify and disclose sensitive information only to you, the user. This information is never shared or communicated to anyone else.

If you do not wish for certain information to be detected or analyzed by our software, you may choose not to install or uninstall our products at your convenience.

By providing the requested information when prompted, you consent to Accelshield' collection, use, and disclosure of your data for the purposes described in this policy.

Please note that any information you post in public forums, chat rooms, social networks, or bulletin boards will be accessible to other users. Accelshield does not control or take responsibility for how third parties use, disclose, or share such publicly available information.

Types of Data Collected

Personal Data

While using our Service, we may request certain personally identifiable information ("Personal Data") that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First and last name
  • Cookies and Usage Data

We may use your Personal Data to send newsletters, marketing materials, and other relevant information. You can opt out of these communications at any time by clicking the unsubscribe link provided in our emails.

Usage Data

We collect data that your browser or device automatically transmits when you visit or interact with our Service (“Usage Data”). This may include:

  • Your IP address (Internet Protocol address)
  • Browser type and version
  • Pages visited on our Service
  • Date and time of access
  • Time spent on pages
  • Unique device identifiers
  • Other diagnostic data

If you access our Service via a mobile device, additional data may be collected, such as:

  • Device type and unique device ID
  • Mobile operating system
  • Mobile browser type
  • Mobile IP address
  • Other technical identifiers

Tracking Technologies & Cookies

We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to monitor activity on our Service and improve its performance.

Cookies are small data files stored on your device that may include an anonymous unique identifier. You can configure your browser to block all cookies or alert you when one is being sent. However, disabling cookies may limit your ability to use certain features of our Service.

Types of Cookies We Use:

  • Session Cookies – Necessary for our Service’s operation.
  • Preference Cookies – Store your preferences and settings.
  • Security Cookies – Enhance security measures.
  • Advertising Cookies – Deliver relevant advertisements based on your interests.

Use of Data

Accelshield Software Innovations uses collected data for the following purposes:

  • To provide, operate, and maintain our Service
  • To notify you about updates and changes
  • To enable interactive features when you choose to use them
  • To provide customer support
  • To analyze and improve our Service
  • To monitor Service usage
  • To detect, prevent, and address technical issues
  • To send news, special offers, and general updates about our products and services (unless you opt out)

Retention of Data

Accelshield Software Innovations will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your Personal Data as required to comply with our legal obligations (for example, to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis. Usage Data is typically kept for a shorter duration, except when it is used to enhance security or improve the functionality of our Service, or when we are legally obligated to retain it for extended periods.

Transfer of Data

Your information, including Personal Data, may be transferred to, and stored on, servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your location.

If you are located outside the United States and choose to provide us with your information, please be aware that we will transfer and process your data, including Personal Data, in the United States.

By consenting to this Privacy Policy and submitting your information, you agree to the transfer of your data. Accelshield Software Innovations will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and that no transfer of Personal Data will occur to an organization or country without adequate data protection measures in place.

Disclosure of Data

Business Transactions

In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a new Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Accelshield Software Innovations may be required to disclose your Personal Data in response to valid requests from public authorities, such as a court or government agency.

Legal Requirements

Accelshield Software Innovations may disclose your Personal Data if we believe it is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Accelshield Software Innovations
  • Prevent or investigate potential misconduct in connection with the Service
  • Protect the personal safety of users or the public
  • Protect against legal liability

Security of Data

We prioritize the security of your data, but please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable measures to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We do not support “Do Not Track” (“DNT”) signals. DNT is a setting you can enable in your web browser to indicate that you do not wish to be tracked by websites.

Your Rights

Accelshield Software Innovations is committed to taking reasonable steps to allow you to correct, update, delete, or restrict the use of your Personal Data.

Whenever possible, you can update your Personal Data directly in your account settings. If you are unable to modify your Personal Data, please contact us, and we will assist you in making the necessary changes.

If you wish to know what Personal Data we hold about you or if you would like us to remove it from our systems, please reach out to us.

In certain circumstances, you have the right to:

  • Access and receive a copy of the Personal Data we hold about you
  • Rectify any inaccurate Personal Data we hold about you
  • Request the deletion of Personal Data we hold about you
  • Request data portability for the information you have provided to Accelshield Software Innovations.

Service Providers

We may engage third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform service-related tasks, or to help us analyze how our Service is used.

These third parties have access to your Personal Data solely to perform these tasks on our behalf and are prohibited from disclosing or using your data for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze how our Service is used.

Google Analytics

Google Analytics is a web analytics service provided by Google, which tracks and reports website traffic. Google uses the data collected to monitor and analyze the use of our Service. This data is shared with other Google services.

For more information on Google's privacy practices, please visit their Privacy Terms page: Google Privacy Terms

Virtual Private Network (VPN)

Accelshield enforces a strict no-logs policy for our VPN service. This means that your activities while using the VPN are not monitored, recorded, logged, or shared with any third parties.

However, to prevent abuse and ensure proper license usage, we may store the username and the timestamp of the last session while the session is active. This data is deleted immediately after the session ends.

Our VPN service is built on OpenVPN technology, provided by Private Communications Corporation.

Advertising

We may use third-party Service Providers to display advertisements in order to support and maintain our service.

AdMob by Google

You can opt-out of AdMob by following the instructions outlined by Google: AdMob Opt-Out Instructions.

Behavioral Remarketing

Accelshield Software Innovations utilizes remarketing services to display ads on third-party websites after you visit our Service.

Google AdWords

You can opt out of Google Analytics for Display Advertising and customize your Google Display Network ads by visiting the Google Ads Settings page.

Links to Other Sites

Our Service may contain links to third-party websites that we do not operate. If you click on a third-party link, you will be directed to that site. We strongly recommend that you review the Privacy Policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children’s Privacy

Our Service is not intended for individuals under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without verifying parental consent, we will take steps to remove that information from our servers.

Software Behavior

Device File Scanning

Some of our products may include file scanning features designed to enhance your privacy by identifying and protecting sensitive information in your files. This feature automatically scans files on your device, searching for patterns or data that may contain sensitive personal information. This proactive measure aims to enhance your privacy and ensure your personal data remains confidential. No data is collected, logged, or transmitted outside of your device.

Your Consent is Required: Before activating this feature, we require your explicit consent. You have the option to disable this feature anytime via the product’s settings using an easy on/off switch.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email and/or a prominent notice on our Service prior to the change taking effect. The "effective date" at the top of this Privacy Policy will be updated accordingly.

We recommend reviewing this Privacy Policy periodically for any updates. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Search through the page and update the following.

  • 1. All “accelshield Software” to “AccelShield”
  • 2. All “ShieldApps” to “AccelShield”
  • 3. Is there a refund page? The link is not linking to anywhere